Frequently Asked Questions

Everything you need to know about your journey to radiance.

How can I track the status of my order?

Once your order ships, you will receive an email with a tracking link. You can also view your order status by logging into your account on our website.

What is your return policy for beauty and wellness products?

We offer a 30-day return policy for unopened and unused items. Due to hygiene reasons, we cannot accept returns on products that have been opened or used.

Do you offer international shipping?

Yes, Nourish & Shine ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.

Are your products cruelty-free and ethically sourced?

Absolutely. We partner only with suppliers who adhere to strict ethical standards and guarantee that no animal testing is performed at any stage of production.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

What should I do if I receive a damaged item?

Please contact our customer support team within 48 hours of delivery with your order number and a photo of the damage. We will arrange a replacement or refund immediately.